Wings of leadership: How KLM drives change

What does it mean to lead thousands of people, and stay grounded in your values? In this episode of Business Dialogues, Noud Duyzings (KLM) and Frank van de Ven (i-team Global) talk about long-term leadership, shared values and navigating complexity without losing sight of the human touch.

From airline operations to foundation work in Uganda, Noud shares how clear purpose and consistency can shape culture across continents.

In this episode, you’ll learn:

  • Why culture is strategy, especially in complex organisations
  • How calm, clarity and co-creation build trust at scale
  • Why true leadership means listening, learning and showing up

An honest conversation about people, purpose and the power of example.

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